These terms and conditions are in the form of an electronic record in terms of Information Technology Act, 2000 and Rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. That this electronic record is generated by a computer system and does not require any physical or digital signatures.

By registering on or using our Platform or availing the Services, you agree to be bound by these Terms and Conditions. If you are using our Platform on behalf of an organization, you are agreeing to the Terms on behalf of that organization. The objectives of these Terms and Conditions are to inform you of the terms which apply to your access to our Platform and Services, what we expect from you, and what you can expect from us as you use and interact with our Platform and the Services provided by us.

This online platform (the “Website”) is owned and operated by JJ FINTAX Solutions Private Limited (for the sake of brevity herein called as “JJ Tax”), a private limited company incorporated as per the provisions of the Companies Act, 2013, having its registered office at 234, Tower B-2, Spaze IT Park, Sector 49, Sohna Road, Gurgaon, Haryana, 122018 (India); and shall be referred to as “We” “Us”. The terms shall apply to Users in relation to the Services availed from our Platform.

1. Governing Law and Jurisdiction

These terms and conditions are governed as per Rule 3 (1) (a) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and Rule 4 of the (Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal data or Information) Rules, 2011 framed under the Information Technology Act, 2000 (as amended from time to time). The issues or disputes arising out of these terms and conditions, if not resolved, shall be subjected to or governed by the Arbitration and Reconciliation Act, 1996 and the same shall be subject to the jurisdiction of the City of Gurugram.

2. Eligibility to use the platform

  1. Use of this Platform and/or the Services, either by registration or by any other means, is available only to the following individuals/ users:

  1. In addition, You also warrant and represent that you have the right, authority and capacity to agree to these Terms and Conditions and in the event of any violation of the Terms, JJ Tax reserves the right to suspend or permanently prevent you from availing the Services or using the Platform.


  1. This Platform is intended for personal, non-commercial use. The user will be responsible for maintaining the secrecy of their login and other confidential information. The user may not use the Platform to make any fraudulent applications. The user also agrees not to use the Platform for any purpose that is unlawful, illegal or forbidden by these Terms, or any applicable laws. JJ Tax is running this Platform in India, so remember that by using the Platform, for the same purpose, the user needs to agree to comply with laws that apply to India, including laws that apply to exporting technical data.

  2. It is to be noted that from time to time, we may provide upgrades, patches, enhancements, or fixes for our Platform and to the Services provided to you generally without additional charge and such updates will become part of the Platform and subject to the Terms. Notwithstanding the foregoing, we shall have no obligation under these Terms or otherwise to provide any such updates. You understand that JJ Tax may cease supporting old versions or releases of the Platform (Website and Application) at any time in its sole discretion.

4. Restrictions:

  1. You shall not use or access the Website and App or any Service to host, display, upload, modify, publish, transmit, store, update or share any information that: 

  1. belongs to another person and to which the user does not have any right;

  2. is defamatory, obscene, pornographic, paedophilic, invasive of another’s privacy, including bodily privacy, insulting or harassing on the basis of gender, libellous, racially or ethnically objectionable, relating or encouraging money laundering or gambling, or otherwise inconsistent with or contrary to the laws in force;

  3. is harmful to child;

  4. infringes any patent, trademark, copyright or other proprietary rights;

  5. violates any law for the time being in force;

  6. impersonates another person;

  7. threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign States, or public order, or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting other nation;

  8. contains software virus or any other computer code, file or program designed to interrupt, destroy or limit the functionality of any computer resource;

  9. is patently false and untrue, and is written or published in any form, with the intent to mislead or harass a person, entity or agency for financial gain or to cause any injury to any person;

  10. duplicate the Products and Services, including electronically;

  11. attempt to derive any source code for the given Services;

  12. disable or bypass any access control or related device, process, or procedure established for the Services.

  1. All rights not expressly granted to the user, are reserved by JJ Fintax Solutions Private Limited.

5. Extent of Liability

  1. JJ Tax is not liable or will be held accountable for any dispute or issue arising out of for any incorrect, inaccurate or out-dated information provided by the user.

  2. All the services shall be provided as per the information given by the individual availing the services only.

  3. JJ tax will not be responsible for any error occurred due to bugs in the system/server or due to any other technical reason.

  4. This website maybe temporarily unavailable from time to time due to maintenance, telecommunication interruptions, or other disruptions.

  5. JJ Tax and/or its respective associated entities make no representations about the suitability of the contents, information, software, products, features and services contained on this platform.

  6. JJ Tax provides no guarantee or warranty on the correctness of your Income Tax Return (ITR)a. You are required to review your ITR for ensuring correctness. You will not hold us liable or responsible for any issue that arises from incorrect ITR filing. Moreover, JJ Tax will not be responsible for any errors on the Income Tax Portal in any related calculations. 

  7. In no event shall JJ tax and/or its associated entities be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of or in any way connected with the use of this platform or with the delay or inability to use this platform, or for any contents, information, software, products, features and services obtained through this platform, or otherwise arising out of the use of this platform, whether based on contract, tort, strict liability or otherwise.

  8. In no event JJ Tax and its associated entities, directors, employees, agents will be held liable to you or any third party for any damages, liabilities, losses, and causes of action arising out of or relating to: (i) use of or access to the Website or App and/or the services; or (ii) your use or inability to use the services provided to you; (iii) any other associated information or (v) any act or omission caused by any other third party, however caused and whether arising in contract, tort including negligence, warranty or otherwise.

  9. JJ Tax shall not hold any accountability to the user or any third party for the breach of these terms and conditions.

6. User liability

  1. In order to use or avail JJ tax Services, the user will need to provide accurate and honest information about their name, address, income, investments, credits, dependents, mobile number, email address, bank account number, Salary Slips, Capital gain statements, House property details, IFSC Code, Aadhar Card No, PAN, Income and deductions data, Director Identification Number (DIN), Expenses data, Asset and liability details, Vouchers, Bank statements, Tax payment challans, Tax Deduction and Collection Account Number (“TAN”), Unified Payment Interface (“UPI”) ID, Debit and credit account numbers with its expiry details and any other relevant information, as required.

  2. The user shall clearly state or communicate the services which he desires to avail from JJ Tax.

  3. JJ tax is only medium/platform between You and income tax department for filing the income tax return and other related services. You will be solely responsible for any action taken against You by the income tax department.

  4. The user shall be solely responsible for the breach of these terms and conditions.

  5. The user shall not engage in any activity that interferes with or disrupts the Services provided by us.

  6. If you upload information relating to any third parties, you should ensure that any such information is uploaded only after obtaining express written consent of the party in order to use the information on the Platform. If such third parties fail to provide written consent, or withdraw the consent, you shall immediately cease to use of the Services in relation to the same. You will be solely responsible for obtaining such consent from third parties and we assume that such consent is sought and received by you at the time of use.

  7. The user is prohibited to reproduce, duplicate, copy, sell, trade or resell the Services, subject to our written approval.

  8. The user is responsible for maintaining copies of their data entered into our Platform or for availing the Services, as Data loss is an unavoidable risk when using any technology. Therefore, whatever the cause of any downtime, access issues or data loss, your only recourse is to discontinue using the Platform.

  9. The user is responsible for the user’s content, and also agrees to not post any content that is unlawful, harmful, tortious, defamatory, libelous, obscene, invasive of the privacy of another person, threatening, harassing, abusive, hateful, racist, infringing, or otherwise objectionable or inappropriate.


  1. By agreeing to these Terms and Conditions, the user is also agreeing to receive the alerts with respect to our platform via email, SMS, WhatsApp or push notifications or any other electronic means. If your mobile number is registered in the Do Not Disturb (“DND”) list of Telecom Regulatory Authority of India, you may not receive SMS or alerts from us. In such case, you will be responsible for taking all steps to deregister from the DND list and will not hold us liable for non-receipt of SMS as provided by you at the time of registration. The user agrees to receive alerts, notification or information regarding:

  1. use of the Platform or Services;

  2. promotional offers from JJ Taxa and any third party service provider;

and any other information in relation to the Services.

  1. In case you access our Platform on behalf of a third party (after obtaining their prior consent), you acknowledge and agree that we are permitted to send any or all of the above information to the other third parties whose information you have made available on the Platform.  

  2. We shall not be under any obligation to confirm the authenticity of the person(s) receiving the alert. You cannot hold JJ Tax liable for non-availability of the SMS/email alert/push notifications service in any manner whatsoever. Because the SMS/e-mail alert/push notification service provided by us is an additional facility provided for your convenience and that it may be susceptible to error, omission and/or inaccuracy. You shall not hold JJ Tax liable for any loss, damages, claim, expense including legal cost that may be incurred/suffered by you on account of the SMS/e-mail alert/push notification facility.

  3. The clarity, readability, accuracy and promptness of providing the SMS/e-mail alert/push notification service depend on many factors including the connectivity of the network service provider. We shall not be responsible for any non-delivery, delayed delivery or distortion of the alert in any way whatsoever.

8. Intellectual Property Rights

  1. JJ Fintax Solutions Private Limited are lawful owners of the Products and Services which are protected under Intellectual Property Laws in India including trademark and copyright law. Title of the products and services and all associated intellectual property rights are owned and shall be retained exclusively by JJ Fintax Solutions Private Limited and its Affiliates and licensors as applicable.

  2. Through your use of the Services, the user acquires no ownership interest in the Services or any derivative work or component of such Services. No right, title or interest in or to any trademark, service mark, logo or trade name of JJ Fitax Solutions Private Limited or its Affiliates or their licensors is granted to the user under this Agreement.

  3. The user may not decompile, disassemble, modify, or reverse engineer the Products and Services, or attempt to derive the source code from any executable object code provided to them, nor the user may modify, translate, or create derivative works based out of the Services or any part thereof. JJ Fintax Solutions Private Limited are the sole owners of the intellectual property rights for the Services provided, and We reserve all rights associated with such ownership, including the exclusive right to create derivative works based out of the Services provided and to recreate, distribute, licence, and sell such Services. The user acknowledge and agree that the Services, enhancements, corrections, upgrades or modifications to the Products and Services and all copyrights, patents, trade secrets, trademarks and other intellectual property rights protecting or pertaining to any aspect of the Services (or any enhancements, corrections, upgrades or modifications) are the sole and exclusive property of JJ Fintax Solutions Private Limited.

9. Warranties and Disclaimer

  1. We are a provider of technology services. We are not and will not be liable for any claims or damages suffered, whether by you, the third parties of the Users whose information is recorded on the Platform, or any other person or party, that are directly or indirectly related to or arise from the same, including any payments made by you or by any third parties of the User using the payment link generated using the Platform.


  3. We disclaim any liability arising from the use of the application. Registered users acknowledge, agree, and authorise the Company to collect, store, process, and share information (including personal information) with third parties when necessary, such as payment gateways, banks, tax departments, and other entities, for the purpose of providing the services. Users agree and acknowledge that we may use external consultants or subcontractors and share your information with them in order to provide you with the requested services. By registering as a paid member of the App and availing the services, you agree and authorise us to perform the services on your behalf, including downloading Form 26AS and other required information, preparing and submitting your Income tax return online, filing of your GST returns etc., as applicable. All compliance/service orders purchased through a user’s account shall be deemed to have been authorised by the user, and the Company shall not be liable for any unauthorised use of the user’s account. If a user does not agree with these terms, he or she must not use the application. By continuing to use the application or services, user agrees to be bound by our terms and conditions.

10. Active Internet Connection

  1. You should be aware that we will not take the responsibility for certain matters. Certain features of the application will require an active internet connection. The connection can be Wi-Fi or provided by your mobile network provider; however, JJ Tax cannot be held liable for the app or Website not functioning at full capacity if you do not have access to Wi-Fi and have exhausted your data allowance. If you are using the app or Website outside of a Wi-Fi area, you should remember that your mobile network providers terms of service will still apply. As a result, your mobile provider may charge you for the cost of data for the duration of the connection while accessing the application or Website, as well as other third-party charges. If you use the app or Website outside of your home territory (i.e., region or country) without turning off data roaming, you are responsible for any roaming data charges incurred. If you are not the bill payer for the device on which you are using the app, please note that we assume you have the bill payer’s permission to use the app.

11. Availability of the Application

The app is currently available on Android and iOS; however, the system requirements (and those of any additional platforms on which we decide to make the app available) may change, and you will need to download updates if you wish to continue using the app. JJ Tax does not guarantee that it will always update the application so that it is relevant to you and/or compatible with the Android/iOS version on your device. Nevertheless, you agree to always accept application updates when offered. Concerning the responsibility of JJ Tax for your use of the app, it is important to note that although we make every effort to ensure that the app is current and accurate, we rely on third parties to provide us with information so that we can make it available to you. We assume no responsibility for any direct or indirect loss you incur as a result of relying solely on this app's functionality.

12. Security

  1. The user shall be responsible for maintaining confidentiality of passwords associated with their account. Accordingly, the user shall be solely responsible for all other related activities occurring in their account.

  2. In case, the user shares their password or other related information to any third party, then in case of breach of security, the user will be held responsible.

  3. If the user becomes aware of any unauthorized use of their password or account, then the user shall immediately inform about the same to us.

13. Changes to Terms and Conditions

  1. JJ Fintax Solutions Private Limited is committed to maximizing the utility and efficacy of the application or Website. We reserve the right, for any reason and at any time, to make changes to the app or the Webisite and to charge for its services. We also reserve the right to modify or amend these Terms and Conditions. Therefore, it is encouraged that you periodically review these terms and conditions whenever accessing or using our Platform to be continuously aware of any such changes or modifications. We will never charge you unnecessarily for the app or its services without your consent.

  2. However, In the event we modify these Terms and Conditions, by continuing to access and use our Platform and Services, you have confirmed your acceptance to any such modifications. Your continued use will be adequate proof that you have expressly agreed to the terms of these Terms which shall apply from the date of your first use of our Platform.

14. Cancellation and Refund

Request for cancellation of membership and refunds should be at or through expert’s chat available in the App. Any request should be allowed after review on case-to-case basis any time before commencement of the service. After commencing the services, no refund shall be allowed in any case.

15. Indemnification

The user acknowledges and agrees to indemnify, save, and hold JJ Tax, its associated entities, affiliates, contractors, employees, officers, directors, agents and its third party associates, licensors, and partners harmless from any and all claims, demands, losses, damages, and liabilities, costs and expenses, including without limitation legal fees and expenses, arising out of or related to your use or misuse of the services or of the platform, any violation by you of these terms, or any breach of the representations, warranties, and covenants made by you herein or for infringement of any intellectual property or other right of any person or entity, or as a result of any threatening, libellous, obscene, harassing or offensive material posted/ transmitted by you on the platform.

16. Notice

  1. JJ Tax may provide you with notices and communications by e-mail, SMS, push notifications, regular mail or postings on the platform or voice call or internet-based messaging applications like WhatsApp or by any other reasonable means based on the details provided by the user. In case of any change in any details provided by the user, including but not limited to email id and/or mobile number and/or correspondence address, the user shall inform about the same in writing and in advance.

  2. Except as otherwise set forth herein, any form of notice to must be sent on email at

17. Links to third party sites

Kindly note that certain links on the platform lead to resources located on servers maintained by third parties over whom we have no control. JJ Tax has not reviewed, nor approved these sites and is not responsible for the contents or omissions of any linked site or any links contained. The inclusion of any linked site does not imply endorsement by JJ Tax of that particular site. Any transactions relating to services not directly offered by JJ Tax are to be settled inter-se between the parties and all warranties express or implied of any kind, regarding any matter pertaining thereto, including without limitation the implied warranties of merchantability, fitness for a particular purpose, and non-infringement are disclaimed by this platform. The advertisements that you see and are displayed on this platforms are delivered by third parties and JJ Tax will not be responsible for any promises, representations made in the advertisements.

18. Consent and Agreement

At the time of sign-up or at any subsequent stage, users agree to provide us with personal and business/profession-related information, as well as any other information that may be required by us to provide the services. Users are responsible for providing true, accurate, and comprehensive information and not any misrepresented or false facts. We reserve the right to suspend or terminate a user’s account and services if it is discovered that the information, they have provided is false, inaccurate, or out-of-date. By availing themselves of the services, users agree to use this Website or App only for lawful purposes and acknowledge that you are solely responsible, liable, and answerable for all activities that occur through the use of the App or by availing of the services.

19. Grievance Redressal

In case of any query or issue with respect to the services provided in the Terms and Conditions you may contact our Grievance Redressal Officer for resolution at