PRIVACY POLICY

1. Information we may collect about you

We may collect and process the following personal information about you:

1. We collect your email address / mobile number upon subscription to our services or at the time of registration;

2. You share the information by uploading the required files;

3. To register, you must submit your name, address, contact information, email address, and a password; this information is gathered for personal identification (“User Credentials”) in order to provide tax services;

4. You may share your personal information in order to receive the advisory services such as Tax Planning;

5. You may need to provide information about your name, address, email address, phone number, Permanent Account Number ("PAN"), Bank account number, Salary Slips, Capital gain statements, House property details, IFSC Code, Aadhar No, Income and deductions data, Director Identification Number (DIN), Expenses data, Asset and liability details, Vouchers, Bank statements, FORM 15CA, FORM 16, FORM 26AS, Tax payment challans, Debit and credit account numbers with its expiry details and any other relevant id proof.

6. If you wish to utilise our Tax and/or allied services, we require a copy of documents and/or any other correspondence(s) provided to you by the relevant agency as well as the pertinent information. This information is collected so that a suitable response to the Notice can be drafted and filed on your behalf.

7. If you contact us, we may preserve a record of such communication through email and our live chat services.

8. Your IP address and domain name, browser version and operating system, traffic statistics, location data, web logs and other communication data, and the resources that you access.

2. Why we collect information about you

We may process personal information in some or all of the following ways for certain legitimate or lawful purposes:

1. to strengthen our network and information systems security;

2. identifying and preventing online fraud and cyber-crime;

3. to keep our financial ledgers and records

4. in order to change, personalise, or otherwise enhance our services/communications

5. must conform with the laws now in effect in India, guidelines, court rulings, and regulatory body requirements;

6. to defend or to assert;

7. to correspond with users, beneficiaries, and claimants to assist tax counselling and planning services;

8. to fulfil a legal requirement;

9. to safeguard your essential interests or the interests of others

10. for objectives of training and quality control;

11. Know Your Customer/User (KYC) compliance;

12. to perform a contract with you or to take steps toward forming a contract; and

13. for the fulfilment of a public duty or in the exercise of governmental authority

14. to help customize offers and tools to your particular interests for the purpose of using tax calculators.

3. How we may use your personal information

We may use your personal information for the following ways:

1. to decide whether or not to offer tax and/or related services;

2. to oversee the filing of your income tax return or advice services including tax planning;

3. to monitor conversations and transactions to maintain service quality, compliance with protocols, to combat fraud, and to assure compliance with the Information Technology Act, 2000;

4. to identify you and do any identity checks required at any given time by applicable law and best practice;

5. to recover any payments due to us;

6. to examine it in order to comprehend the service we offer and enhance our business;

7. to manage our infrastructure and commercial operations while adhering to our internal standards and procedures;

8. to inform you of modifications to our service;

9. for marketing services via postal mail, email, SMS, and telephone.

10. for objectives of training and quality control;

We will never share your personal data where these interests are overridden by your interests.

4. Extent of liability

1. JJ TAX value your personal information and privacy. However, notwithstanding anything contained in this Privacy Policy or elsewhere, we shall not be held responsible for any loss, damage or misuse of Your Personal Information.

2. JJ TAX is not responsible for liabilities arising out of computer hacking, system hacking, unauthorized access to computer data and storage device, computer crashes, breach of security and encryption, or for any actions of any third parties that may receive your Personal Information.

5. Newsletters

When you subscribe to our application/website, we collect your email address to e-mail you the newsletters.

1. We want to be clear about what information we collect and how we use it to deliver our Services to you, improve your financial life, operate our business, and help make our Services useful, more intelligent, and work better for you. We do not sell or share your Personal Information with third parties for their own commercial uses without your consent at any cost.

6. Consent and Withdrawal of Consent

1. Your consent to our processing of your personal information for certain purposes may be required to comply with the Information Technology Act 2000, including all amendments, and other pertinent laws currently in effect in India; and on such points, where required by law, we will request your consent. The moment you visit our website and use the services, you will be deemed to have agreed to the JJ TAX Solutions Private Limited privacy policies.

2. However, as soon as you stop availing our services and stop accessing out website, at any point of time, may withdraw your consent for such processing.

7. Log Data

1. We want to inform you that whenever you use our service, in a case of an error in the app, we collect data and information (through third party products) on your phone called log data. This log data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing my service, the time and date of your use of the service, and other statistics.

8. Service Providers

We may employ third-party companies and individuals due to the following reasons:

1. To facilitate our service;

2. To perform ancillary services; or

3. To assist us in analysing how our service is used.

We want to inform users of this service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose at any cost, under any circumstances.

9. Retention of your personal information

1. We will retain your personal information as long as it is reasonably necessary for our service providers. We adhere to a data retention policy for all data under our care. We will ensure that your personal information is securely deleted when it is no longer required.

2. However, we may share your Personal Information, with government agencies or law enforcing agencies or our regulators as mandated under law to obtain information including sensitive Personal Information or Personal Information for the purpose of verification of identity, or for prevention, detection, investigation including cyber incidents, prosecution, and punishment of offences, or to protect the interests of our company and/or any particular User(s), but We will do so only under proper authority and wherever possible. Therefore, you authorize us to disclose Your Personal Information in such cases. Notwithstanding anything contained in this Privacy Policy, any Sensitive Personal Information or Personal Information shall be disclosed to any third party by an order under the law for the time being in force.

10. Disclosures

1. Under no circumstances, JJ TAX will sell, distribute, trade, lease or rent Your Personal Information to anyone, for any reason(s). All the employees of JJ TAX have been selected in accordance with our strict security policies and practices and are bound by confidentiality obligations. Our employees are subject to stern disciplinary action, including termination, civil liability, and criminal prosecution, if they fail to meet any such confidential obligations, as stated.

2. We and our group companies and affiliates will share / sell some or all of Your Personal Information with another business entity should We plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business. In case of occurrence of such a transaction, then the other business entity (or the new combined entity) will be required to comply with the terms agreed under this Privacy Policy with respect to Your Personal Information.

11. Security

1. JJ TAX values your Personal Information including other related information from loss, misuse or unauthorized alteration by using industry recognized security safeguards, coupled with carefully developed security procedures and practices. We also maintain electronic and procedural safeguards of all information and use internal resources to review its security procedures. Whenever it is required, we tend to transmit sensitive information, such as tax return or other personal information, it is supported by encryption of all the information transmitted to us. We work to protect the security of your information as per the International Standard ISO/IEC 27001:2013 on “Information Technology Security Techniques Information Security Management System-Requirements”

2. We highly regard your trust in providing us your personal information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

12. Changes to our Privacy Policy

1. We may change the content of our website or services without notice, and consequently our privacy policy may change at any time in the future. We therefore encourage you to read the Privacy Policy every time you wish to avail our services and know about how we are using personal information.

13. Links to other sites

1. Please read this privacy policy carefully. It describes how we use your personal information and your rights under the Information Technology Act of 2000 and all subsequent amendments. This website may contain links to websites operated by third parties. If you click on a link to one of these third-party websites, please be aware that they have their own privacy policies and that we are not responsible or liable for their policies or the way they handle your personal information. We want you to know what information we collect and how we use it to provide you with our services, enhance your financial life, run our business, and make our services more efficient and useful.

14. Cookies

1. Cookies are files with a small amount of data that are commonly used as anonymous unique. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory. This service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services.